Privacy Policy

Effective Date: [1st Feb 2025]

Welcome to Friss India eCommerce Marketplace. Your privacy is important to us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website [www.frissindia.com] (“Website”) and use our services. Please read this policy carefully. If you do not agree with the terms of this policy, please do not use our Website or services.

1. Information We Collect

We may collect and process the following types of information:

• Personal Information: Name, email address, phone number, billing/shipping address, and payment details.
• Account Information: Username, password, and preferences.
• Transaction Information: Details about purchases, orders, and payment history.
• Device Information: IP address, browser type, operating system, and access times.
• Cookies and Tracking Technologies: We use cookies, beacons, and tracking technologies to enhance your experience and analyze website traffic.

2. How We Use Your Information

We use the collected information for:

• Processing orders, payments, and deliveries.
• Providing customer support and responding to inquiries.
• Improving and personalizing user experience.
• Sending promotional offers, newsletters, and updates (if opted-in).
• Preventing fraudulent activities and ensuring security.
• Complying with legal obligations and policies.

3. Sharing and Disclosure of Information

We do not sell or rent your personal information. However, we may share information in the following cases:

• With Service Providers: Third-party payment processors, shipping providers, and marketing agencies assisting in our operations.
• Legal Compliance: If required by law, court order, or to enforce our policies.
• Business Transfers: In case of a merger, acquisition, or sale of assets.

4. Data Security

We implement industry-standard security measures to protect your data. However, no method of transmission over the Internet is 100% secure. Users should also take necessary precautions in securing their accounts.

5. Your Rights and Choices

You have the following rights regarding your personal information:

• Access, update, or delete your personal data.
• Opt-out of marketing communications.
• Disable cookies through browser settings.

6. Third-Party Links

Our Website may contain links to third-party websites. We are not responsible for their privacy policies or content.

7. Changes to This Privacy Policy

We may update this policy periodically. Any changes will be posted on this page with the revised date.

8. Contact Us

If you have any questions or concerns about this Privacy Policy, you may contact us at:

Friss India eCommerce Marketplace
Email: Support@frissindia.in

Website: [www.frissindia.in]