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Own a Friss India Store – Zero Inventory Risk, Maximum Profit!

2,000,000.00

Friss India is a rapidly growing eCommerce marketplace specializing in clothing, accessories, and electronic gadgets. To expand our offline presence, we are offering a franchise opportunity under the Company-Owned, Franchise-Operated (COFO) model with an investment of INR 20 Lakhs.

This franchise model ensures brand consistency, operational support, and high profitability for franchise partners while allowing Friss India to maintain control over inventory and branding.

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Own a Friss India Store – Zero Inventory Risk, Maximum Profit!

 

Franchise Overview

Particulars Details
Franchise Type COFO (Company-Owned, Franchise-Operated)
Investment INR 20 Lakhs (Including Franchise Fee)
Franchise Fee INR 2.50 Lakhs (One-Time, Non-Refundable)
Store Size 500 – 800 Sq. Ft.
Preferred Location High-Street Markets, Shopping Malls, Commercial Areas
Product Categories Clothing, Accessories, Electronics Gadgets
Revenue Model Commission on Sales + Performance Incentives

Benefits to Franchise Partners

✅ Low Risk, High Returns – Since inventory is managed by the company, franchisees bear no risk of unsold stock.
✅ Prime Locations – Company-approved high-footfall locations for maximum sales.
✅ Brand Recognition – Leverage Friss India’s established online presence.
✅ Training & Support – Staff training, marketing, and operational assistance provided.
✅ No Inventory Hassle – Company handles procurement, logistics, and restocking.
✅ Marketing & Promotions – National & local brand promotions driven by Friss India.

Investment Breakdown

Component Estimated Cost (INR)
Franchise Fee (One-Time) 2,50,000
Store Setup & Interior 8,00,000
Security Deposit (Rental) 3,00,000
Working Capital (Staff, Utilities, etc.) 6,50,000
Total Estimated Investment 20,00,000

(Note: Inventory costs are borne by the company.)

Franchisee Responsibilities

✔ Secure and maintain the store location as per company guidelines.
✔ Hire and manage staff (sales associates, cashiers).
✔ Ensure daily store operations and customer service excellence.
✔ Execute local marketing initiatives in coordination with HQ.
✔ Maintain brand standards and store hygiene.

Company Support & Obligations

🔹 Store Design & Setup – Standardized interiors, branding, and fixtures.
🔹 Inventory Supply – Regular stock replenishment based on demand.
🔹 Technology & POS – Integrated billing and inventory management system.
🔹 Staff Training – Product knowledge, sales, and customer service training.
🔹 Marketing & Advertising – Digital & offline campaigns to drive footfall.
🔹 Performance Incentives – Bonus on achieving sales targets.

Revenue Sharing & Earnings

  • Franchise partners earn a commission of 10-15% on total sales.

  • Additional performance-linked bonuses.

  • No profit-sharing since the company owns inventory.

Projected Monthly Earnings:

  • Average Monthly Sales: INR 8-12 Lakhs

  • Franchisee Earnings (15%): INR 1.2 – 1.8 Lakhs/month

Eligibility & Selection Process

Ideal Franchise Partner:

✔ Entrepreneur with retail/business experience.
✔ Financially capable of investing INR 20 Lakhs.
✔ Strong local market understanding.
✔ Passion for fashion & electronics retail.

Selection Steps:

  1. Application Submission – Fill franchise inquiry form.

  2. Screening & Discussion – Business model discussion.

  3. Site Approval – Location validation by Friss India.

  4. Agreement Signing – Franchise contract finalization.

  5. Store Setup & Launch – Training, branding, and opening.

Why Choose Friss India Franchise?

🚀 Proven Business Model – Low-risk, high-reward structure.
🚀 Growing Market – High demand for fashion & electronics.
🚀 Zero Inventory Risk – Company manages stock & logistics.
🚀 Ongoing Support – Continuous training & marketing boost.

Join the Friss India Revolution – Be a Part of India’s Fastest-Growing Retail Franchise!

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Shipping Policy

Vendor Shipping Policy

Welcome to Friss India! We’re excited to have you on board. Please review our shipping policy to ensure smooth operations and customer satisfaction:

Timely Shipping

  • Vendors must ship orders within 2 business days of receiving them.
  • Delays should be communicated immediately to the customer and Friss India support.Shipping Costs
  • Vendors are responsible for setting and managing shipping fees.
  • Be transparent about all charges to avoid disputes.

Packaging Standards

  • Ensure products are securely packaged to prevent damage during transit.
  • Use professional and eco-friendly packaging whenever possible.

Tracking Information

  • Provide customers with accurate tracking details as soon as the product is shipped.
  • Update the shipping status regularly in the vendor portal.

Handling Returns & Exchanges

  • Vendors must clearly state their return and exchange policies.
  • If a return is accepted, provide return shipping labels promptly if applicable.

Compliance with Laws

  • Follow all local and international shipping regulations, including restrictions on prohibited items.

Customer Satisfaction

  • Shipping speed and quality affect your vendor rating—always aim for excellence.

For any questions or concerns, our support team is here to assist. Let’s work together to provide an exceptional shopping experience!

Thank you for being a part of Friss India.

Refund Policy

Vendor Refund Policy

Welcome to Friss India! To maintain a trustworthy and transparent marketplace, please review our refund policy guidelines below. This policy ensures clarity for vendors and customers.

Eligibility for Refunds

  • Refunds are issued if the product is:
    • Damaged during shipping.
    • Defective or not functioning as described.
    • Incorrect (e.g., wrong size, color, or item).
    • Not delivered within the promised timeline.

Vendor Responsibility

  • Vendors must process refund requests within 5 business days of receiving a claim.
  • If the product is eligible for a refund, vendors are required to issue the refund or offer a replacement (as per the customer\'s preference).

Return Process

  • Vendors should clearly communicate their return process, including who bears the cost of return shipping.
  • Customers must return the product in its original condition and packaging, unless the item is damaged or defective.

Refund Timeline

  • Refunds should be processed promptly after receiving the returned product and verifying the claim.
  • The standard timeline for issuing refunds is 7 business days after claim approval.

Non-Refundable Products

  • Clearly specify any products that are non-refundable (e.g., perishable goods, personalized items) in your product listing.

Dispute Resolution

  • In case of disputes, Friss India support team will mediate and make the final decision based on the evidence provided by both parties.

Vendor Ratings Impact

  • Consistent refund issues may impact your vendor rating. Ensure accuracy and quality in your listings to avoid refund requests.

By adhering to this policy, we can build a reliable marketplace that customers trust. If you have any questions, feel free to contact Friss India support.

Thank you for being part of our platform!

Cancellation / Return / Exchange Policy

Cancellation, Return, and Exchange Policy

At Friss India, we strive to provide a seamless experience for both vendors and customers. Below is the policy outlining cancellations, returns, and exchanges. Vendors must follow these guidelines to maintain transparency and customer satisfaction.

Cancellation Policy

  • Before Shipment:
    • Customers can cancel orders before the product is shipped.
    • Vendors must process cancellations promptly, and no charges will apply.
  • After Shipment:
    • Cancellations after shipping are not permitted; customers may initiate a return or exchange instead.

Return Policy

  • Return Eligibility:

    • Products are eligible for return if:
      • They are damaged, defective, or incorrect.
      • They do not match the description provided on the listing.
    • Returns must be requested within 7 days of delivery.
  • Vendor Responsibilities:

    • Accept valid return requests within 3 business days of receiving them.
    • Inspect returned items and update the status promptly.
  • Return Shipping:

    • Vendors must specify in advance whether customers or vendors will bear return shipping costs.
    • For defective or incorrect products, vendors are typically responsible for return shipping.

Exchange Policy

  • Exchange Eligibility:

    • Customers can request an exchange for size, color, or a replacement for damaged/defective items.
    • Exchanges must be initiated within 7 days of delivery.
  • Vendor Process:

    • Vendors must confirm exchange availability (e.g., stock of replacement items) within 2 business days.
    • Ship the replacement product as per the agreed terms.
  • Shipping Costs for Exchanges:

    • Clearly communicate who will bear shipping costs for exchanges (e.g., customers for size change, vendors for defects).

Non-Returnable/Non-Exchangeable Items

  • Certain items may not be eligible for returns or exchanges, such as:
    • Perishable goods (e.g., food).
    • Custom or personalized items.
    • Items marked as \"Final Sale\" in the product description.

Dispute Resolution

  • In case of disputes regarding cancellations, returns, or exchanges,Friss India support will mediate and provide a fair resolution based on the evidence provided by both parties.

Refund Process for Returns or Cancellations

  • Refunds for approved cancellations or returns must be processed within 7 business days after the product is received and inspected.

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