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Vendor / Seller Policy
Friss India Trade LLP
Effective Date: 8 March 2026
Company Name: Friss India Trade LLP
Website: www.frissindia.in
Introduction
This Vendor / Seller Policy outlines the rules, responsibilities, and obligations for all vendors, sellers, partners, service providers, and businesses who wish to list, promote, or sell their products or services through the platform operated by Friss India Trade LLP.
Friss India Trade LLP operates as a business networking, promotion, and opportunity platform that may connect vendors, service providers, franchise partners, and customers.
By registering, listing, promoting, or selling through the platform, the Vendor agrees to fully comply with this Vendor / Seller Policy along with all other policies published on the website.
Failure to comply with these policies may result in account suspension, removal of listings, or permanent termination from the platform.
Definitions
For the purpose of this policy:
Company
Refers to Friss India Trade LLP.
Platform
Refers to the website, digital systems, services, or any business ecosystem operated by Friss India Trade LLP.
Vendor / Seller
Refers to any individual, company, business entity, franchise partner, or service provider who lists, promotes, or sells products or services through the platform.
Customer / User
Refers to any person who interacts with vendor listings, services, or offerings through the platform.
Vendor Registration & Approval
All vendors must complete the registration process to become eligible to sell or promote through the platform.
Friss India Trade LLP reserves the right to:
• Approve vendor registration
• Reject any application without explanation
• Request additional verification documents
• Conduct verification checks
Vendor registration may require:
• Full name
• Contact details
• Business information
• Address details
• Identity verification
• Bank/payment information (if applicable)
Providing false, incomplete, or misleading information may result in immediate account termination.
Vendor Eligibility Requirements
To operate as a Vendor on the platform, the vendor must:
• Be 18 years or older
• Have legal authority to conduct business
• Comply with all applicable Indian laws and regulations
• Provide genuine product or service offerings
• Maintain professional conduct with customers
If the vendor represents a company or business entity, they must have legal authorization to act on behalf of that organization.
Vendor Responsibilities
Vendors are fully responsible for their business activities conducted through the platform.
Vendors must ensure:
• Accurate product or service descriptions
• Honest pricing and transparency
• Genuine product images
• No misleading claims or advertisements
• Compliance with consumer protection laws
Vendors must also ensure that:
• Products are delivered as promised
• Services are provided professionally
• Customer complaints are handled responsibly
Friss India Trade LLP is not responsible for operational activities carried out by vendors.
Product & Service Listing Guidelines
All listings must be accurate, lawful, and transparent.
Vendor listings must include:
• Correct product/service name
• Accurate description
• Clear pricing
• Authentic images (if applicable)
• Terms of service or delivery (if applicable)
The following practices are strictly prohibited:
• Fake product listings
• Misleading pricing
• Hidden charges
• Manipulated images
• False guarantees or unrealistic claims
Friss India Trade LLP reserves the right to edit, suspend, or remove listings that violate these rules.
Prohibited Products & Services
The platform strictly prohibits the listing or promotion of the following:
• Illegal goods or services
• Counterfeit or fake products
• Pirated digital content
• Adult or obscene material
• Narcotics or drugs
• Weapons or harmful items
• Fraudulent investment schemes
• Pyramid or illegal schemes
• Products violating intellectual property rights
• Any product/service banned under Indian law
If such listings are detected, the vendor account may be permanently banned without prior notice.
Pricing, Fees & Platform Charges
Vendors may set their own pricing unless otherwise specified by platform rules.
Friss India Trade LLP may apply:
• Platform listing fees
• Promotional fees
• Subscription plans
• Commission charges (if applicable)
All applicable charges will be communicated through the platform or vendor agreement.
Failure to pay applicable platform fees may result in listing suspension.
Vendor–Customer Transactions
Friss India Trade LLP may act as a facilitator platform connecting vendors and customers.
All transactions, agreements, or commitments made between vendors and customers are directly between those parties.
The company shall not be responsible for:
• Product quality issues
• Service dissatisfaction
• Delivery delays
• Vendor payment disputes
• Contractual disagreements
Vendors must resolve such issues professionally and independently.
Customer Complaints & Disputes
If customer complaints arise, vendors must:
• Respond in a timely manner
• Attempt to resolve disputes fairly
• Maintain professional communication
Repeated customer complaints may result in:
• Listing removal
• Temporary suspension
• Permanent vendor termination
Friss India Trade LLP reserves the right to investigate complaints to protect platform users.
Vendor Conduct & Ethical Standards
All vendors must maintain ethical and professional conduct.
The following activities are prohibited:
• Fraud or deception
• Fake reviews or ratings
• Misleading promotional tactics
• Harassment or abusive communication
• Spamming users
• Attempting to damage platform reputation
Violation may lead to permanent removal from the platform.
Account Suspension or Termination
Friss India Trade LLP reserves the right to suspend or terminate any vendor account in cases including but not limited to:
• Policy violations
• Fraudulent activity
• Customer complaints
• Misrepresentation
• Legal violations
Termination may occur without prior notice if serious violations occur.
Intellectual Property Rights
Vendors must ensure that all content used on the platform does not violate intellectual property rights.
This includes:
• Product images
• Brand names
• Logos
• Marketing content
Friss India Trade LLP shall not be liable for copyright or trademark violations committed by vendors.
Limitation of Liability
Friss India Trade LLP operates as a technology and business facilitation platform.
The company shall not be liable for:
• Vendor misconduct
• Product defects
• Service delivery failures
• Financial losses
• Vendor-customer disputes
Users and vendors interact at their own discretion and risk.
Compliance With Laws
Vendors must comply with all applicable laws including but not limited to:
• Consumer Protection Laws
• GST & Tax Regulations
• E-commerce Rules
• Intellectual Property Laws
Any violation of law may result in vendor removal and legal action if necessary.
Policy Updates
Friss India Trade LLP reserves the right to modify or update this Vendor / Seller Policy at any time.
Updated policies will be published on the website.
Continued use of the platform indicates acceptance of updated policies.
Contact Information
For vendor-related queries, support, or complaints:
Friss India Trade LLP
Website
www.frissindia.in
